16 Things I learned from being a leader (Part 2)

Date Posted: December 7th, 2009

Continuing from Friday’s Post….

9 ) Sometimes People Need To Be Shut Up
No one likes sitting at a 3 hour meeting where the main topic ends up being “whether or not we should require everyone to wear nametags”. Also no one likes being at a meeting where one or two people have the floor and 98% of what they say is meaningless.

On the other hand, a meeting that moves from one topic to another in which everyone has a chance to speak, but not too much time, is great. Everyone feels productive. No one feels that someone’s monopolizing the floor. We want this kind of meeting but most meetings I’ve been to (and unfortunately quite a few I’ve presided over) have been like the first type.

The main reason why my meetings tended to cater to the longwinded was that I’ve had the belief that interrupting someone is the GREATEST SIN EVAR. This is bad and makes all of the succinct people irritated. If this is a problem for you, here are a few simple solutions (some of which I’ve even tried!).

  • Send out an agenda ahead of time and ask the longwinded people to send you a summary of their thoughts before the meeting.
  • Limit the responses of everyone. Use a timer. This is kind of harsh for the 98% of people at your meetings who don’t have this problem, though.
  • When you’re notice someone’s taking a while to get to the point, interrupt and ask them to get to the point, or interrupt and see if you can sum up for them. Ask if your summary is accurate in their eyes. The glory of this kind of interruption is that you aren’t really cutting them off. They still get to have their say, and even more than that they know they’ve been understood.

10 ) Calmness Trumps Defensiveness Every Time
If you get emotional at your meeting, you lose. If you freak out and have a tantrum… you lose. Calmness about your rightness is important. People will respect you more.

11 ) Sometimes People Just Want To Be Told What To Do
Compulsory democracy isn’t necessarily a good thing. The pace of choir practice is a lot slower when I try to get the choir to lead themselves. Not everyone has the time or inclination to spend time pondering how to sing the music or how to pronounce the lyrics. Heck, a lot of the time I don’t really want to put in the extra time/effort either. :P

Encourage people to be proactive, but don’t force it. Don’t worry too much about being too totalitarianism. If you take it too far, people will let you know and forgive you for it if you fix it.

12 ) Fully Think Through Your Proposals
Going back to that major proposal I passed for Swing Ann Arbor, the fact that I thought everything through helped a lot with getting people on board. People trusted that it would succeed since I’d thought about just about everything.

Another thing I wanted to do was to change the tone of Swing Ann Arbor. I started going swing dancing in Ann Arbor, it was right after I got back from Austin. The Austin swing is (or at least was… I haven’t been there in years) incredibly friendly. I made lots of friends easily and was remembered by a few of the good dancers. It was a great experience. When I got to Ann Arbor, things felt different… and not in a good way. After months of going regularly people I danced with every week still didn’t remember my name… yeah… it just wasn’t that fun. As president I wanted to fix that.

Few people on the board agreed with me that there was a problem, though… and in my mind they were part of the problem. I had no idea how to convince them there was a problem, nor did I have any proposals for how to systematically fix it either. Also, any ideas I did have required more time than I was willing to give. Unsurprisingly, between my trying to cut corners and my inexperience I damaged some relationships. Alas. The main point here is if you don’t have a lot of clarity on an issue, you should be wary about attempting to deal with a problem directly, especially if you can’t convince people on your team that there’s a problem.

13 ) Pass Proposals That Take Sense for Your Group Where It Is Right Now
The SAA proposal to add more classes was a bit overambitious and didn’t fully address the issues the group was facing. I tried to arrange a track of advanced classes so that intermediate dancers, like myself, would still benefit from going to classes. What we really needed, though, was a strong base of dancers who were confident with the basics first. Unsurprisingly the classes that did that were the most successful. The intermediate / advanced classes… not so much.

14 ) Preparation is Rewarded
The days I’ve fully prepared for choir rehearsal have always been the best rehearsals. I’ve gotten a lot done. The choir’s learned a lot. Honestly, I’m amazed that I don’t prepare regularly given how much better things go when I’m prepared.

15) Preparation is Hard to Do
Preparation is kind of like exercise. While you’re doing it you sometimes feel good, and after you’ve done it you feel excellent. But it’s really hard to get up the willpower to do it in the first lace. Convincing myself to focus and figure out a day or two before rehearsal what I need or want to to do at the next rehearsal is not trivial.

Having compelling goals helps this. (Huh, who’d have though…) Having a lifestyle setup that supports this is also immensely helpful. If you and everyone in your household knows and respects that every Friday after work you spend an hour on preparing for rehearsal, it gets a lot easier to take the time to actually prepare. Funny that.

16 ) Leadership Takes Both More and Less Time Than I thought it did
In certain respects, leadership doesn’t take all that much time. With being SAA president I didn’t have to be at every weekly swing dance. I only had to organize the monthly meetings, preside over said meeting, and make sure all the administrative stuff with being a student group was taken care of. Really it wasn’t that much.

Similarly with choir, I only really need to figure out the day of what we’re going to sing, and then be there every week to facilitate the rehearsal.

MOAS, I have 4 reports a year I have to send in, and then I have to organize the weekly workshop, most of which are recurring ones anyway.

At the same time, if you want the group to flourish you will have an invisible weight on your shoulders all the time. You have to coordinate with your executive board. You have to prepare for choir practice. You have to encourage people to come to the weekly workshops. Writing emails can take a while. Doing publicity can take a while. And these are the kind of activities where it’s hare to measure how long they take. Some don’t actually take that long, but they can feel like they take a long time. Some zap your mental energy. (How do you quantify that drain?) In short, it’s complicated.

Do I think Leadership is Worth it?
Absolutely. When something I’ve worked on turns out well it feels immensely wonderful. Working with other people to create something big and cool is also great. It’s a great way to develop yourself and come face to face with your limitations. You meet a lot of people. You become a better person for it. (Hopefully) Really, I’d recommend leadership to anyone who wants a systematic way to improve themselves and the community around them.

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16 Things I learned from being a leader (Part 1)

Date Posted: December 4th, 2009

For the past two years I’ve been in at least one leadership position. In Fall 2007 I was president of Swing Ann Arbor (SAA) — University of Michigan’s Swing Dancing Student Group — and took over as choir director for Cynnabar’s Singing Group. (Cynnabar is the Ann Arbor chapter of the Society for Creative Anachronism.) I finished my tour of duty with SAA in May 2008, and in Fall 2008 I took over the Minister of Arts and Sciences (MOAS) position for Cynnabar. In that time I’ve learned a thing or two about leadership. Below is a list of 8 things I’ve learned during that time. You’ll get another 8 things on Monday.

1 ) Easiest Way to Make Connections
As a leader, you are visible to your group. People are more likely to remember your name. You’ll have to interact with others in order do complete your projects. Really, it’s a no brainer. As a leader you will meet people.

When I was president of SAA, I presided over meetings. That alone got people to recognize me. I also acted as a bridge between SAA and the other Ann Arbor swing group, so I interacted with the other group too. To this day, I’m still mostly remembered by the Ann Arbor swing people that were around during my tour of service even though I haven’t been dancing in months. More than that, I wouldn’t have any reservation about asking them to help me organize an event or something.

2 ) People who never talked to you before will all of a sudden take an interest in you
This is something that’s sort of distressed me, but seems to come with the territory. People who wouldn’t give you the time of day when you weren’t in a position of power — even if you were an active member before — will now remember your name and talk to you. This happened both as SAA president and as MOAS. If you’re anything like me, you’ll wonder how to treat these people. Is it that they’re attracted to power or something?

I struggled with this for a while until I realized something: Unless you’re in a leadership position you personally aren’t vital to the functioning of the group. You aren’t someone that a general member of the group ought to know. There’s only so much time and energy in your life, it’s best to spend it on important people (and people who you likely to like). A leader qualifies as an important person. I don’t totally agree with this philosophy, but I can understand it… and may even unconsciously act on it too. So, yeah, just because someone gives you the time of day primarily because you’re a leader doesn’t necessarily make them bad people. :P

3 ) Service is King
People will love you and want to work with you if you do service. With the MOAS position I volunteered to take care of room scheduling and that’s done a lot to endear the other leaders to me. Same thing with being choir director. The more you give, the more get. The important thing here is not to do service with the expectation that you’re going to get anything out of it other than the joy of seeing something work well. People will sense your ulterior motives and won’t like you all that much.

4 ) Detaching Yourself from Your Ideas is a good thing
I mentioned this in my last post on detachment. Basically if you want to get a proposal passed you have to be detached from most of the details. For example, in SAA I wanted to try a totally new schedule for classes. I wanted to turn SAA into more of a teaching organization than a social dance organization. That took quite a bit of doing. I made an extensive proposal that took account of everything, but most importantly I left lots of areas open to adjustment. I didn’t care how we phased it in or where the extra practices took place. What I cared about was that that there were more classes and that we changed things fairly soon.

The proposal got passed, and of all the things I tried to start while President, I think that was the most successful.

5 ) Contempt is Bad
In Gladwell’s book Blink he has a chapter that discusses an instance in which a scientist/psychologist type person takes a look at a video of a newly married couple and can tell in an instant whether or not a couple would stay married or get divorced. The primary factor he looked for was contempt, a state where one partner does not respect the other.

Unsurprisingly, if you have contempt for the people you’re working with you’re in for a bad experience. Within a few months of being the head of SAA I developed contempt for my fellow board members, and unsurprisingly things went downhill from there. Ah, hindsight. Whatever you do, when you notice yourself developing disrespect for your anyone in organization WATCH OUT. Chances are there’s been some misunderstanding.

6 ) Criticism comes with the Job
When you’re in a leadership position, someone’s inevitably going to criticize you. It’s OK. It doesn’t mean you’re a failure. It doesn’t mean you’re doing a bad job. What it does mean is you need a method for dealing with it. If you take it personally, feel sorry for yourself, and ask why they aren’t attacking other people in the group… you’ll be doing a disservice to everyone else you’re serving.

7 ) No matter what you do not everyone will be happy
Going on #6, not only will you be criticized, but not everyone will be happy with your decisions. Even your good decisions. The way to know if your decisions are actually good is to ask yourself “is this aligned with where the group wants and/or needs to go?” You also need to look at the criticism you receive, see the criticism.

If you’ve determined the criticism is misguided, should you try to convince the other person of their wrongness? It depends mostly on how much you need to have them on your side and how much time you have. And even then, if you explain your position carefully and well and explain why their response doesn’t make sense and the response is to reiterate their position… it’s probably not worth your time to pursue it further.

8 ) The Loudest Person does not necessarily represent the whole group
This can be really hard to remember. In the choir the majority of the people there don’t have a strong opinion on the music, but one or two people do. I want people to feel welcome to give their opinions and know that it will be heard and acted upon. At the same time I know that it’s not always a good idea to obey what those one or two people suggest just because I’m trying to be amenable to other ideas.

It’s a balancing act. Sometimes it’s wise to listen. Sometimes it’s not. Again, this is best when you have a clear idea of what to measure up suggestions to. Is it aligned with what the group wants to do? How much time is being spent arguing points that don’t have clear answers? Etc.

More to come on Monday!

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